NGO

How ELN found an all in one platform for onboarding and device management in Zelt.

eln
Website

europeanleadershipnetwork.org

Industry

NGO/Charity
Think tank

Zelt features used

Core HR
Payroll
Onboarding
Equipment

Previous tools

Bright HR (HRIS)
Accountant (payroll)

The European Leadership Network (ELN) is a pan-European think-tank focusing on European foreign, defence and security issues, based in London. The ELN serves as a platform for facilitating dialogue and collaboration among leaders, experts, and stakeholders from various sectors. Over the years, ELN has played an essential role in various initiatives related to arms control, nuclear security, conflict prevention, and more.

The ELN is chaired by former UK Defence Secretary Lord Des Browne and is directed by Sir Adam Thomson KCMG, former High Commissioner to Pakistan and NATO representative.

Charisse Fallaria, ELN’s Head of HR, was looking for a way to equip her global team with devices that would be both cost effective and secure. She was recommended Zelt by a former colleague, and soon found that it was the ideal platform to consolidate both HR and IT processes into one system.

The challenge

Looking for a user friendly HR system that does more

Before switching to Zelt, the ELN had used Bright HR for six years, but found that they were not using most of the features, and ended up paying handsomely for a service that their staff found clunky and unusable. In addition, as an NGO with a remote, global workforce, they needed a better way to provision laptops for their staff, in a secure and cost effective way.

Charisse Fallaria
Charisse Fallaria
Head of HR at the ELN

‘Buying brand new laptops is expensive, I liked that using Zelt’s device rentals was like having a phone contract deal, you can easily swap out machines.’

Devices

Global and secure procurement at affordable cost

The ELN found it costly and challenging to purchase and distribute laptops across Europe. Given their status as an NGO in the current political environment, they were particularly concerned about device security. Fortunately, Zelt’s device rental service offered a solution. Their devices come with a pre-configured MDM system, ensuring they’re secure and ready for immediate use.

Charisse especially appreciates that Zelt devices come with notifications for antivirus software updates. This feature helps her monitor each device’s security and promptly remind employees who might be lagging behind.

User interface

Easy to use and intuitive

After turning to Zelt for devices, Charisse discovered she could consolidate HR, onboarding, and document management all in one platform. This led her to transition from Bright HR to Zelt, finding it not only more user-friendly but also more cost-effective.

Onboarding

Great customer service makes onboarding easy

The onboarding process with Zelt was refreshingly straightforward, making a significant impact by ensuring that new employees were primed and ready even before their inaugural day. Charisse noted that Delia, Zelt’s dedicated customer success manager, played an instrumental role in this seamless transition. She meticulously transferred everything over from Bright HR, was proactive in her approach, and provided an abundance of resources to aid the ELN’s shift. This proved invaluable as the ELN, currently in a phase of rapid expansion, found itself needing to onboard a higher number of new starters than typical. With Zelt, this became a breeze.

Key takeaways

How Zelt has helped:

Devices

Inexpensive and securely managed device rentals

All in one platform

Consolidation of all HR processes on one platform with intuitive UI

Onboarding

Fast and easy onboarding